About Us

First Care Solutions (Pty) Ltd is a prominent player in the field of medical administration and services, serving as a cornerstone that allows healthcare professionals to dedicate their expertise to delivering outstanding patient care.

Established in 2007, the company has grown significantly over the years and currently oversees the administration of 25 emergency practices. These practices are part of a broader network that includes diverse medical platforms spanning virtual healthcare, aviation health services, and primary healthcare throughout South Africa.

The company’s role extends beyond mere administration; it plays a pivotal role in ensuring the smooth operation and coordination of these critical healthcare services.

By managing a variety of medical practices and platforms, First Care Solutions enables healthcare professionals to focus on their core responsibility: providing exceptional care to patients. This support is particularly crucial in emergency settings, virtual consultations, aviation health checks, and primary care environments, where streamlined administration can enhance efficiency and patient outcomes.

Through its comprehensive approach to medical administration and service provision, First Care Solutions contributes significantly to the healthcare landscape in South Africa. By leveraging its expertise and infrastructure, the company helps optimize healthcare delivery, ultimately aiming to improve overall patient care and satisfaction across its network of services.

Our Innovative Product

CareFirst

South Africas Fastest Direct to Doctor Service, No waiting room or download required

Skip the waiting rooms and lengthy queues. CareFirst brings you South Africa’s quickest direct-to-doctor service, access immediate consultations with our leading doctors directly from your device.

We know that life can be unpredictable, and health concerns can arise at any moment. That’s why CareFirst offers instant access to doctors, so you can get the care you need right away. With just a few clicks, you can connect to a qualified healthcare professional who can provide you with personalized advice and treatment options.

Virtual Healthcare Video link

Our Mission

Our mission is to deliver excellent medical administration services and innovative product development, ensuring the best possible service for our clients. Our comprehensive services encompass finance, credit control, marketing, human resources, and IT. These services can be purchased individually or as part of a turnkey management solution tailored to your needs.

Our Vision

First Care Solutions looks ahead to a future where healthcare providers are fully empowered with the tools and support required for seamless operations, guaranteeing that patients consistently receive the utmost quality of care. By fostering an environment of comprehensive support and advanced resources, the company strives to enhance efficiency and effectiveness across medical practices.

Board Of Directors

Dr. Steven Holt

Dr Steven Holt

Shareholder of the ER Group of companies
Dr Steven Holt, brings together medical and business experience in First Care Solutions (Pty) Ltd. Steve has a passion for developing entrepreneurial businesses in the healthcare space.

Ms Susan Sherriff

Ms Susan Sherriff

Executive Director - Marketing and Communication
Susan has been the Marketing Director at First Care Solutions (Pty)Ltd, with the responsibility of marketing, brand management and new product development for First Care Solutions (Pty) Ltd, AIEM (Pty) Ltd and ER Consulting Inc for the last 10 years.

Dr Izak Maree

Executive Director - Clinical Operations
He has completed his MBA at the University of the Witwatersrand Business School.Born 1969. Primary Degree: MBChB University of Pretoria (1993). Internship: Middelburg Provincial Hospital (1994).

Our Clients